If your company depends on commercial chillers, freezers, or other refrigerating units, you cannot afford trouble. For example, in the food industry, it doesn’t take long for cooling problems to cause food spoilage and major losses. To make sure you have the right maintenance strategy for your equipment, many industrial refrigeration contractors offer service agreements. These contracts come with many benefits.
What is a Service Contract?
Service agreements are between you and your service company. You agree to specific terms like a monthly or annual service fee, and in return you receive benefits. For instance, they offer preventative maintenance programs.
With preventive maintenance, your industrial refrigeration contractors come to your place of business periodically to inspect the equipment. Your technician looks for potential trouble spots and changes filters and cleans important components. He may test parts and check refrigerant levels and warning systems.
Preventative maintenance can include lubricating motors and conveyor systems for spiral chillers. The technician makes sure everything is in good working order, and if he finds trouble, he is there to replace parts. Your service agreement provider may offer discounts on parts and labor.
If your industrial refrigeration contractors installed your equipment and it’s still covered by a factory warranty, they’ll give you warranty service and use parts authorized by the manufacturer. This keeps your warranty effective.
The Importance of Choosing the Right Company
Not all refrigeration services are the same, and some companies offer more benefits than others. Here are some things you can receive:
- 24-hour emergency calls
- Routine inspections
- Trouble-shooting
- Preventative care
- Services customized to your needs
Benefits of Service Agreements
A good services agreement protects your equipment investment. You’ll enjoy less downtime with preventative maintenance and a more efficient operation. With proper care, your equipment is more efficient, and this saves you on energy bills.