Homeowners rely on their furnaces and air conditioners to keep their homes a comfortable temperature. During the summer, many people with breathing problems don’t dare open their windows for cool air. They are afraid that pollution and allergens will make it difficult for them to breathe. It’s therefore critical that they have an AC Service that will keep their air conditioning working reliably. If there is a problem, then they need to know that they can call for help any time. Rocky Top Air in Knoxville, Tennessee understands this. They always have a technician available to help repair an air conditioning system.

Their technicians are all NATE certified. NATE stands for North American Technician Excellence. The technician has to pass a rigorous test to obtain this certification. They also have to undergo random drug testing and rigorous background checks. When a homeowner calls a company that uses NATE technicians they can have the peace of mind that the contractor is well-trained and safe to have in their home. He will quickly evaluate the issues keeping the air conditioning from working. The customer will get a written estimate of the cost of the part and labor to replace it. After it has been approved, the technician will work to fix the situation.

The best way to avoid an air conditioning problem is to have the system regularly maintained. Rocky Top Air has a Service Club that regular customers can join. They enjoy discounts on routine maintenance calls. They are also put at the top of the appointments for the day if something does go wrong. It’s also important to find a contractor that believes in flat rate pricing. That way there is no surprise charge. If the technician has to wait for a part to arrive or gets stuck in traffic, a customer on the flat-rate system, won’t have to pay extra. Unfortunately some technicians just work more quickly than others. Using the flat rate pricing model, customers don’t have to worry about having a slower technician arrive for their service call. Regular AC service will keep the air conditioner running efficiently and keep energy costs down. Visit the website for more information.

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