The most successful medical businesses have a formula. They’re able to process all payments in a timely manner. There are ways to mimic this success. Here’s what it takes to be the best.
Double-Check All Patients’ Info
In the medical world, all forms are important. The most important sections are on two particular forms. They are the UB-04 form and the HCFA form. On these documents, ICD-10 codes and other vital information must be accurate. If any info is inaccurate, a claim will be refused.
Set Up Convenient Payment Terms
Regarding copays, it all starts with clear lines of communication. If you want your patients to cover a copay in a specific time frame, there are certain steps that you must take.
First, you’ll need to clearly state how and when a patient is required to make a payment. When possible, it’s best to ask for an upfront payment, but there is a catch. On some occasions, you’ll need to be flexible. It will allow you to successfully serve any patients who are on a budget.
If a patient is not able to pay a copay, keep the lines of communication open until the patient is able to so do. The easiest way to accomplish this is by sending out electronic payment reminders. If needed, you can automate the deliveries.
GeBBS Healthcare Solutions – Making Billing Easier with Tech
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